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Loans & Lending

Set loan terms once, then let members apply, get approved, and repay, all tracked automatically.

Setting up a loan product

From Settings → Loan Products, an admin defines the terms members borrow under:

  • Interest method, flat rate or reducing balance
  • Interest rate and repayment frequency (e.g. monthly)
  • A penalty rate for late payments and a grace period before it applies
  • How long an unpaid loan can sit in arrears before it's flagged
  • Minimum savings and guarantor savings percentages, so loan size can be tied to how much a member (or their guarantor) has already saved

Applying for a loan

From a member's profile, click Apply for Loan (only shown once a loan product exists). The application captures the purpose, requested amount, and repayment period. Existing loans stay visible and repayable even if the loan product they were opened under is later removed.

From application to repayment

Every loan moves through a clear lifecycle, and gets a unique reference code (for example KR-ABC-LN-00001) the moment it's created:

  1. Application, the member requests an amount and states a purpose
  2. Appraisal, an admin reviews the request against group policy
  3. Approval or rejection, with the reason recorded either way
  4. Disbursement, funds are paid out and recorded against the loan
  5. Repayments, principal, interest, and any penalties are tracked as they're paid
  6. Closed, either fully repaid or written off if it becomes uncollectible

Importing an existing loan book

Bringing loans over from a spreadsheet or another system? Use Bulk Import → Loans. The template covers the full loan record, product, amounts, dates, and disbursement details, plus optional payment history columns if you want to backfill repayments already made.

Still stuck?

Our team can help you configure loan products correctly.